Excellent customer service is the ultimate competitive weapon that will provide you an absolute advantage over your competitors. Investing in your team’s customer service skills will yield an immediate return on investment through loyal customers and firm brand loyalty. Customer service training is the key to customer retention.
Ryan Lowe has mastered the art of customer service and has used this critical skill to build a successful 30-year career in Sales and Marketing. He wants to teach your team to do the same.
“Increasing customer retention rates by 5% increases profits anywhere from 25% to 95%”.
– Bain and company
We’re here to answer any questions.
Contact us for a FREE customer service training consultation with NO pressure to commit.
During this training, your team will discover how to execute the essential skills that are proven to provide a pleasing customer experience. Every employee will learn the necessities to build/improve customer relationships, solve issues with a sense of urgency, listen with the intent to understand, and, most importantly, how to give each customer a positive experience.
As a result of this intensive and interactive training, your team will meet and surpass your customer’s needs, thus providing world-class customer service before you know it!
Cut your advertising cost and boost word of mouth advertising!
Happy Customers = Happy Reviews + Positive Online Engagement
To check out availability, place a courtesy hold, confirm fees, or to receive a customized speaking proposal, fill out the form today:
Also if you have questions, comments or want to share a success story.
Feel free to drop Ryan a line.